BillSecure is a fully integrated e-billing and payment management solution that lowers the cost of receivables management. It enables companies to extend their existing billing systems to the Internet without investing in new systems and infrastructure.
Importantly BillSecure allows customer self service for bill viewing, payment and reconciliation, as well as direct and simultaneous access for customers and call centre personnel when resolving queries.
BillSecure is therefore, a cost effective, fast-track way to upgrade a company’s receivables capability.
- Electronic bills available in HTML or PDF formats
- Bill presentation through Biller Branded website or through Internet Banking via BPAY View
- Email notification to customers of new bills
- Password protected access to view bills
- Integrated marketing messages with hyperlinks to Biller website.
- Integrated payments for credit card and direct debits
- Biller staff can view same bills as customers
- Bill archiving of current and historical bills
- Integrated online payments for credit card and direct debits
- Integrated online direct debit registration and forms management
- Biller Administration and Reporting
- 24 x 7 system monitoring and management
Lowers Operating Cost
BillSecure streamlines receivables processes to substantially reduce costs by:
- Reducing bill production and delivery costs
- Channelling customers through cost effective e-payment channels
- Improving customer self service options
- Reducing customer service workloads
These benefits may be realised in either a B2B or B2C billing environment.