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CommSecure is a next generation provider of e-commerce solutions with a broad range of electronic bill presentment and payment solutions suited to large billers, financial institutions and other online payment companies.
Our hosted applications service enables our clients to lower the cost of their receivables operations and associated customer services, in a 'PAY AS YOU SAVE' commercial model.
E-billing and payment solutions such as those provided by CommSecure not only boost efficiency, drive down costs and enhance customer service, but they also reduce the negative impact of paper bill production on the environment.
Electronic Bill Presentment and Payment (EBPP)
The cost savings to be made from electronic billing and payments are extremely attractive to large volume billing organizations. Typically e-bills cost a fraction of paper bills to produce with further savings to be derived from the use of electronic payments. There are two main components to EBPP: bill presentation, which is still in the early stages of mass adoption, and bill payment, which is now a part of everyday life with over 25% of payments being made through BPAY® alone...
Our EBPP solutions enable our clients to readily lower the cost of managing their customer receivables, whilst improving their customer self-service options. CommSecure has one of the most secure and feature-rich suites of electronic billing, payment and reconciliation solutions available today. Marketed under the BillSecure and PaySecure brand, these applications deliver:
- Electronic bill presentment, including BPAY View
- Credit and direct debit card payment management
- IVR phone payment systems
- Call Centre and Customer self service applications
- Billing and payments records and archive management
- Online marketing applications
Financial institutions, utilities and telecommunications companies are just some of the organizations moving to adopt EBPP, and CommSecure expects adoption rates in Australia to track the usage of BPAY within two to three years. This would see up to one in five bills being received and accessed electronically within that time.
Technical Strength and Experience
CommSecure has a proven in-depth expertise in the design, delivery and management of secure e-commerce business applications, enhanced by:
- A software services team dedicated to software application delivery of the highest order
- Manned 24x7 hosting centres that not only provide secure, redundant ASP service infrastructure, but also deliver our clients with performance monitoring, remediation, data back up, data management and transaction reporting services.
Our commitment to our clients' success is underpinned by the comprehensive nature of our approach to business solutions, customer service delivery and continuous improvement.
CommSecure solutions are developed and maintained in-house by our company's expert team of technical specialists, giving CommSecure the control and the flexibility to respond quickly to changing client needs or market conditions.